Job vacancy Telesales Agents

·         Deliver value proposition to potential customers, through scripts.

·         Follow through on leads for potential sales and ensure conversion by explaining driving school services and prices.

·         Meet or exceed projected sales quotas and collaboratively work with team members on the call floor to meet sales and performance goals.

·         Maintain detailed records of inbound and outbound correspondence as well as follow-up information and outcomes.

·         Accurately document the customer’s personal information including name National ID, and phone number.

·         Cold call potential customers and ask pertinent questions to understand the customer’s needs/requirements to assist in sales conversions.

·         Maintaining accurate records of leads converted to sales.

·         Ensure follow-ups are done to actualize future registrations and subsequent sales

·         Contact potential or existing customers to inform them about the services

·         Answer questions about services or the company

·         Ask questions to understand customer requirements and close sales

·         Tele sale- reaching potential clients through effective telephone marketing

·         Explain the services to clients via telephone

·         Email marketing and social media marketing

·         Develop creative pitches and propositions and follow up with existing clients

·         Use of initiative to identify and follow up opportunities with clients who are not already on the database

·         Ensure creativity in reaching out new customers

·         Achieve monthly set targets

·         Network for leads and arrange for meetings with potential customers

·         Close business and do follow ups

·         Enter and update customer information in the database

·         Take and process orders in an accurate manner

·         Handle grievances to preserve the company’s reputation

·         Go the “extra mile” to meet sales quota and facilitate future sales

·         Keep records of calls and sales and note useful information

Key requirements, skills and qualifications

·         3 years in marketing training course

·         Passionate about sales and marketing and have at least three years successful work history in a service industry of consistently exceeding sales targets and growing the business in your previous position

·         A top performer with highly developed communication skills to easily engage with clients, do not easily take no for an answer, and can manage the relationship to achieve your sales target.

·         A critical thinker, highly organized, meticulous, detail oriented and take pride in your work performance

·         3 years’ experience in service industry (tele sales)

·         Good experience in selling over the phone

·         Must have worked with sales targets

·         Record of achieving and exceeding sales targets

·         Demonstrated communication skills for closing sales

·         Demonstrated being critical thinker, analytical person, highly organized, meticulous and take pride in their work performance