Job vacancy Restaurant Supervisor

·         Coordinate daily operations including service, housekeeping, production, purchasing, and admin to ensure efficient operations.

·         Deliver excellent service and maximize customer satisfaction.

·         Respond efficiently and accurately to customer complaints.

·         Ensure compliance with sanitation and safety regulations.

·         Estimate future needs for goods, kitchen utensils, and cleaning products.

·         Regularly review market prices and research new suppliers

·         Control operational costs and identify measures to cut waste.

·         Promote the Restaurant brand in the local community through word-of-mouth and other relevant channels.

·         Recommend ways to increase customer reach

·         Manage the restaurant’s good image and suggest ways to improve it.

·         Organize and supervise shifts.

·         Train new and current employees on proper customer service practices

·         Appraise staff performance and provide feedback to improve productivity.

·         Implement policies and protocols that will maintain future restaurant operations.

·         Create detailed reports on weekly, monthly, and annual revenues and expenses.

Key Requirements Skills, experience and qualification

·         Diploma or Degree in Hospitality or relevant field of study

·         Minimum 3 years on a similar role

·         Good leadership and people management skills

·         Good in planning and organization skills

·         High integrity in managing the business process

·         Proven customer service skills

·         Ability to work under minimum supervision and deliver results.