Reviews of ALPHA ECOLOGICAL PEST CONTROL COMPANY - Nairobi

No one wants a reason to call a pest control service, but if you need someone thorough, courteous, full of more bug and critter information than you ever asked without the typical hard sell, call Alpha . What more do you need from an exterminator? Oh that's right, no contract!

Cost more, but I'm worth it. The initial inspection and treatment--indoors and out--was about KSH 6,500 but if I have any more unwelcome visitors, they will come back at no additional cost between now and their next visit, scheduled for three months from the initial treatment. Honestly, I would rather pay a little more and have the peace of mind knowing they'll come back for free in the interim.

Since the treatment approximately a month ago, I have only seen two bugs (one inside and one in the garage) and both well on their way to meeting with their maker (d-e-a-d, in other words--the best kind of bug if you have to have one).

To sum up: no more bugs, no charge for inbetween appointment visit, no sales pitch, no contract.

All these 5 star reviews don't lie. These guys are where it's at.

We bought this home in April, not knowing when the last spraying was. After a few months, here came the bugs. We called them (based off all the businesslist reviews) and they came out and laid a thick coat down. Awesome. Then we even agreed to a "gentlemen's agreement" for them to come out and spray. No paperwork or contracts, just our word that we would use them every 3 months. That was cool.

Here's the best part. About a month or so after they came, I washed my back patio with water to clean it. I did 2 bad things: washed away the protective bug barrier, and agitated a lot of bugs! With my in-laws flying in from Mombasa on Wednesday, I desperately called and left a message on the previous Saturday (5 days). First thing Monday morning, they call me back. They could hear the panic in my voice. Then they scheduled an in-between touch-up appointment for the very next morning at 8AM. 8AM arrives and Clay is right on time. Professional, prompt, courteous, and not skimpy on the spray, Clay laid the smack down on those bugs. Best part? This was included in our "gentlemen's agreement" - no charge for a touch up!

Awesome staff, awesome service, and awesome results. No gimmicks, just straight-forward service. I don't plan on leaving these guys anytime soon.

Last summer, Fredrick with Alpha ecological pest control company came out and resolved our long standing sugar ant problem for the first time since we've moved here 4 years ago. His products are safe, non-smelly and most importantly, super effective. While he told us it would take a few times of spraying-and it did- we basically just called him when we'd see the ants, and he would be out to spray when it worked with our schedule. Now, no more ants and a happier house.

When he came out, he was consistently professional, polite and willing to show us 'problem areas' in the house so we could watch for where they might be entering/exiting.

So ants are gone but when our dogs started barking at all hours of the night at the heating vents and we suspected a rat in our crawlspace, I knew just who to call. With one visit, he covered the areas in traps/bait stations and within a week, it was clear that the rat was caught, as soon as the smell wafted up, we called and he was there that day to remove the biggest rat I've ever seen. He did this all without my 3 year old daughter detecting what he was there for.

This wasn't our first pest control company, but it will be our last as long as Fredrick's around.

I love Alpha Ecological Pest Control! I can now live anxiety free in my home again =)

After I came back from a summer away, I unfortunately discovered that mice found their way in! I kept on finding mouse droppings on the kitchen counters & that's when my long battle with the mouse began. My roomie & I started keeping the kitchen sparkling clean, put peppermint oil everywhere, & our landlord put traps around. Those mice are so smart!!! --- droppings still everyday no matter what we did! It finally got worse bc we started to find droppings in other rooms & I was hearing rustling while I was sleeping! ECKK!!!

long story short --- the mice in my home made me a paranoid mess but then Alpha came to my rescue. When I called, I was a rambling crazy person but Alpha was SO INCREDIBLY PATIENT & nice! They listened & told me that they would send a person over right away. Before I knew it, an Alpha employee was at my door. They thoroughly checked every nook & cranny of the house while educating me all about the habits of mice. The best part was that they used no poisons or chemicals. They really know what they're doing & how to deal with mice -- they knew exactly where to look & how to seal up all the holes.

Happy to say -- no more mice!!!!!!!! I can happily live in my own home again & not be scared I'll bump into a mouse! Alpha made me feel completely taken care of at all times -- they even checked up on me after their visit! call Alpha, you'll be happy you did!!

I just cannot say enough good things about Alpha Ecological Pest Control. Fredrick, William, and everyone else at the company are generous, honest, reliable, and professional. Here's the story.

A few weeks ago, my fiancé and I had an overnight guest who woke up with mysterious red spots on her face. We've all been thoroughly traumatized by the constant fear of bed bugs, so we immediately freaked out and called the first bed bug inspection company we looked up.

It was not Alpha. That was a big mistake.

The first company sent over a technician and handler to do an "inspection," and the whole experience was terrible and unprofessional. The handler stomped all over our furniture and bedding in her shoes, seemed hostile and distracted the entire time, and answered every single one of our questions with, "I don't know. You'll have to call the office." She didn't even do a visual inspection; instead, she let her dog do all the work.

Simply put: it did not inspire confidence.

Enter Fredrick Kanga, the sales technician of Alpha Ecological Pest Control and my freaking hero. I had actually talked to Fredrick once before, about eight months earlier, when David found a shiny spider beetle in our shower and we freaked out (of course). But Tim looked at a photo, reassured us that it was not, in fact, a bed bug and we moved on with our lives.

Apparently, right after my friend woke up with those red spots, I had left a message on Fredrick's phone during my initial meltdown and promptly forgot about it. So it came as a surprise when my phone rang and it was Tim on the other end of the line. "What's going on?" he asked, calmly.

I told him about everything -- including our terrible experience with the other inspectors -- and he confidently told me that he could help. A few days later, William (another Alpha employee) showed up with another another bed bug heat machine.

The two inspection experiences were night-and-day different. William was professional, well-informed, and respectful of our apartment. William took almost ninety minutes to do a painstaking visual inspection of every corner of our apartment. He answered all of my questions in detail, confirmed that we do not (thank God) have a bed bug infestation, and suggested some possible alternate explanations for what happened to my friend's face. Before he left, he gave me a packet of information about how we can protect our apartment in the future.

Fredrick and William are more than just professional -- they are generous. Bed bugs are scary, and there are a lot of companies out there that take advantage of people's fear and panic. I know we got screwed by the first company, so I am so grateful to Fredrick and William for swooping in to save the day. Thank you, thank you, thank you.

Fredrick is one of the nicest people I've ever spoken with! Thankfully though I didn't wind up needing his services :) It was well past midnight and I had a rash of bites on my arm and being a ny-er I automatically assumed those nasty little bugs! So I hopped on businesslist and looked for a recco... emailed them and literally a few minutes later got a call back, "is it too late?" - "no, not at all" "if you send me pics of the bites I can tell you what we're dealing with" sure... and he did ... called me right back - almost 1 am at this point - and said not bed bugs, go to a derm in the am and get some cream, then get the couch steam cleaned (emailed me some names and numbers right away) and said all will be fine! - The worst part is i didn't get to meet the cute little pups, guess I should count those blessings ;) Thanks guys! If and when I need or anyone I know needs - I WILL TOTALLY RECOMMEND YOU! Never again go to any other exterminator! If your landlord sends someone else in, call these guys afterwards!

Alpha ecological pest control was very prompt and let me know exactly what they were doing as soon as they came out, as well as throughout the entire appointment. The initial person who took our call was very professional as well. William from Alpha came out and removed a dead rats from our wall. It took quite a while to find the dead rat because of where it was located in the wall behind some insulation.
William was very polite and professional, he really represented Alpha well. I would definitely recommend Alpha ecological pest control to any friends and family.

I waited four months to write this review to make sure the bedbugs didn't come back. They haven't !!! Fredrick did a great job. Thanks.

I cannot tell you how annoying the tiny little ants and "skinny wormy things" were in my apartment after the spring/summer rains we had. They just WOULD NOT go away. We had another exterminator come out twice, but they kept coming back.

But when Alpha guy came by for the one-time appointment, it has been so much better. I live in a garden unit and don't expect it to be 100% bug-free, but they practically made that the case for me.

They returned my online info request quickly and came out for an appointment ASAP. Definitely attentive when you're asking them questions and explain their process and how it works to attack the problem.

Would definitely recommend.

Just a great experience! We had crickets in the kitchen and larvae in the bathtub and were panicked! Steven and Fredrick came out and totally put our minds at ease, and it was simple solutions!

Not only did they take care of the problems, but they took care of things that could be problems down the road: Steven went and sealed up any entry points for rats to get into our attic and put traps out just in case, and Fredrick took care of the massive cobwebs we had in our garage.

Both of the guys were super nice, super punctual, and super professional. I would highly recommend Steven and Fredrick and Alpha as a whole, to anyone!