Reviews of ALPHA ECOLOGICAL PEST CONTROL COMPANY - Nairobi

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33 Reviews
4.9
 
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4.0
I am happy to recommend Alpha as I found the reception staff friendly and helpful and I was booked immediately for the following morning for an inspection. The inspector arrived on time, was clear in his explanations, did a thorough inspection and the follow-up report was well set out with clear recommendations. I felt confident about the level of expertise.
I have now called twice on Alpha and had a good experience on both occasions.


5.0
I haven't actually had a chance to hire Alpha (yet), but I wanted to leave a review regarding his response time and general professionalism. I'm in an awkward situation where I'm on the west coast, trying to sell a house on the east coast, and I have a bunch of minor repairs that need to be done before the date of the closing. One of those repairs is a pest treatment for powder post beetles, and I'm having an insanely hard time even getting other companies to answer my calls or e-mails - including the company that performed the original inspection and estimate!

Alpha answered my call from inside an attic, and followed up via e-mail within a few hours. He's been beyond understanding with regards to my extremely tight timeline, and the quote he gave me was quite reasonable. Unfortunately (well, sort of unfortunately), my realtor has in the meantime found and scheduled another company to come in and do the work within 12 hours. Alpha turn-around time was more like 24-48 hours. In normal circumstances, that's a stellar turn-around time, but a looming house sale makes even 12 hours matter.

If for some reason things fall through with my realtor's selected company, I'll get back in touch with Milton. It's extremely reassuring just to know that a company as professional as Alpha exists, and I strongly suggest that you hire them for your pest-control needs.


5.0
I leased a house to students in Nairobi – the first and last time – and the kitchen was in a right mess. There were big and small cockroaches everywhere, even in the cupboards. I was so disgusted, I didn’t want to go near it, let alone clean it. A friend suggested I get professionals to take care of the problem. After you were gone there was not a trace of the cockroaches. Thank you Alpha.’
PUBLIC USER
Thanks Jebrill we will keep offering a good service to you.
5.0
I've already recommended Alpha Ecological Pest Control to a few of my friends. I shopped around and found that they had the most affordable prices. They were very accommodating to us because we had a flood in a vacant house that we were planning to move back into. They helped us get the job done on a tight schedule and I really appreciated that. They were quick, efficient, and professional. They informed us of everything that they were doing the whole way and got the job done right.


PUBLIC USER
We are always there to make our clients feel comfortable at home sweet home
5.0
5 STARS!!! WISH I COULD GIVE 10...

Why so happy??? I thought I may have a bedbug infestation. I had some well known pest control company in Kenya out and they told me YES - you have a big infestation - and here is a contract and it will cost you KES 80,000. THANKFULLY I listened to my instincts and got a second opinion. I called Alpha Ecological Pest Control in Kileleshwa and Fredrick was very concerned about my situation, knowing I had already signed a contract with the exterminator and had only to cancel the contract. Fredrick and fellow inspector william come out the next day. I opened the door to Doug and knew no matter what the outcome I was in good hands! He spent an hour inspecting the target bedroom - and concluded there was NO evidence of infestation and NO treatment needed.

Their website is so informative for anyone who travels and needs a better understanding how to best protect your home.

At the end of the day - right now - no pesty bed bugs. It is easy to recommend an honest, friendly great company like Alpha Ecological Pest Control. Thank you again!
5.0
William is our exterminator and he is fantastic. He knows that I am allergic to insects and is great about getting to every nook and cranny to ensure I am safe. He is a pleasure to work with and always offers great suggestions to keep our house safe from Roaches! Thanks


5.0
My mom's house in Loresho had a rat problem, I am at animal lover (got 3 indoor cats) so I let them go they were cute at first by few weeks in it turned out to be a real issue they multiplied quickly, they infected the entire yard and few got into the house on few cases, we had to get them removed.

I called Alpha Ecological Pest Control after I found them on Business list, William came and you could tell the guy is a pro from the get go, he explained us exactly what he is going to do and how much is it going to cost,
he also told us about his 1 year guarantee which really put my and my mom's mind at ease, his guys came the next day got rid of all the rats and rat proofed all possible entry points, to date they did not come back,
however William said that if they will just to give them a call and they would come to take care of it, for year afterwards!

Great service all around would use them again the future also recommended him to my 2 friends which are home owners. thanks again.


5.0
I can't say enough good things about these guys. Ok, I'll try. I had an extremely difficult problem to solve, almost impossible. Alpha Pest Control threw everything they had at it and were completely dedicated to finding a solution for me. They tried different things and ended up coming to my house somewhere between 4-6 times for hours at a time. All this for one fee, which included a guarantee which they certainly honored in spades. No doubt they lost money on me, but my case was very rare, and they really did revel in the challenge. Did they solve it eventually? Yes they did and we've been happy and peaceful ever since. These guys are great to work with, fun, tenacious, honest, and they know their stuff and enjoy their jobs.
5.0
I had wasps by our front door. Fredrick from Alpha told me they were dauber wasps that kill spiders. They don't sting unless you bother their nest so we left them alone. He did find some paper wasps by our shed and got rid of them. Fredrick was very nice and knew a lot about bugs. It was very inexpensive and fast. I will definately call again.


5.0
I am not really in the habit of writing reviews, but when I receive exceptional service I feel it is earned. My family and I have been terrorized by these huge camel/cave crickets that have lived in our basement for years. I have to go down there to so laundry, so I can't avoid them. My children, however, refuse to go down to the basement. These crickets do not jump away from you when you walk towards them, they actually jump towards you, which makes them even more terrifying.

I decided we had had enough with these disgusting critters and called Alpha Ecological Pest Control Company. They answered the phone right away and told me they would have someone at my house the next day, since it was already late in the afternoon, otherwise, I do believe they would have been there that same day.

They fully explained the treatment to me, which I was very happy about. Fredrick told me they were going to use all-natural ingredients rather than toxic sprays or other treatments. This was important to me, since I have small children and a dog. The technician was very nice, informative and professional. The treatment took about 15 minutes, and it literally worked within a day. I went downstairs the following morning and there were no crickets jumping around. The only ones I even saw (and there weren't many) were dead. I haven't seen a live one since.

I highly recommend them for any of your pest control needs.

Thank you Alpha Ecological!

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