Reviews of ALPHA ECOLOGICAL PEST CONTROL COMPANY - Nairobi

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33 Reviews
4.9
 
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5.0
Quality Services
Great service! Your technician contacted me directly and worked with my schedule. He's friendly and knowledgeable. He checked all areas around the house and answered all questions. Thank you!"
5.0
Alpha Ecological Pest Control Company is simply the best in every aspect. Courteous, knowledgable and efficient staff. I booked an appointment and they manage to fit me in on the same day. Thank you so much William for your friendly and professional service. I would not have any hesitations in referring Alpha Ecological Pest Control Company to family and friends.
5.0
Called Alpha Ecological Pest Control yesterday for a problem with mice. They were super friendly and got me an appointment the next morning. Excellent customer service from Fredrick. He informed me that we didn't really need his services at this point and mouse traps should do the trick based on what he saw in our home. I appreciated his honesty and thorough assessment of our home. Definitely would recommend. Faster response rate than the others on businesslist. And the initial visit is free!!
4.0
Am very happy with your work Fredrick the only problem you have not come do the follow up as you promise just to be sure everything is fine.Its now 3months.
5.0
I must say... Alpha Pest Control was, by far, the best experience with ANY type of home service. They're a local service, so they don't try and harass you with big contracts. He was early for the appointment. He was completely knowledgeable about everything.. from squirrels to rats to traps and bait. He was an extremely nice guy. I had read reviews and was optimistic, but truly understand the reason behind all of the high ratings. I'll give him ****** stars.
5.0
And 1/2 so far. Really knowledgable, thorough, and Fredrick is a really nice guy. He came the day after I called him. Was early. Found a few whacked roaches, but none alive. Got pests, get mtb.
5.0
Alpha to the rescue.. One night I'm about to position myself to lie on the sofa. In my peripheral I see something that look like a cockroach. I wasn't quit sure tho because I'd never seen that kind before. However, I knew it wasn't suppose to be in my home..Hesitantly I checked it out.. AND LOW & BEHOLD A GAWT DAMN COCKROACH ..I started feeling a lil faint.. I HATE ROACHES.. I'm from New Orleans where they fly..Why must a cockroach roach fly is beyond me.. Ugh!!! Anyway, I pulled some courage from somewhere to kill it.. Immediately following that ordeal, I came to yelp searching for exterminators.. I called on a Thursday night, William was here Saturday morning ..I explained to him what had taken place and he got to work.. There's a city man hole that sits between my home & my neighbor's home.. During summer nights, it's covered with roaches..Needless to say none had never came in my home.

William was very knowledgable as it relates to those unwanted guest..He was prompt & thorough..He was very informative about their product. All the information he provided, proved to be true. Days later I was seeing dead cockroaches all in the garage and on the outside of my home...I've been recommending Alpha to my neighbors.

Pros: the chemical that's used is odorless
Cons: it will leave residue on hardwood floors


5.0
This is a great company. My parents' house in Karen has been plagued recently by moths. The bugs were living off of flour, rice, and other grains in the pantry. Alpha Ecological Pest Control came to our house within 24 hours and helped address the problem.

The team at Alpha Ecological Pest Control was courteous, knowledgeable, and action-oriented. I highly recommend hiring this team!

5.0
Prompt response to query . Efficient service by technician . Full explanation and exploration of problem . Reliable confident dealing with problem .


5.0
I received an immediate and prompt quote from Alpha - which was very competitive. However, it was the service that has led me to award this excellent business 5 stars. They were able to send out a technician within 24 hours. He arrived on time. He knew what he was doing. He was polite. He really looked into the problem and then dealt with it without making any silly false promises. Overall, I was very impressed and would highly recommend this company.



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