Review I was not dropped at my destination

I was coming from naivasha to Nairobi,during the evening hours on a Sunday...a certain rude driver of a kcm 365l declined to take the route to gitaru where I was headed saying that jam itampata muguga..I pleaded with him to no mercy he asked a college at limuru how the route to waiyaki way was and he was told that it was very smooth but akanipeleka town and I had to board a matatu back to gitaru....