Questions & Answers for Kenya Power & Lighting Co Ltd - Thika

Here you will find questions & answers for Kenya Power & Lighting Co Ltd. All questions are checked and confirmed by our administrator. Questions are answered by the company representative or BusinessList.co.ke users.
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My previous a/c ********_01 whose payment via mpesa transactions have been update have been changed to ******** with different accounts that do not belong to me.I applied for 4 meters but only 1 was installed which has no pending bills
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My power was disconnected on 19-12-2017 by a Thika KPLC officer who drives a white fielder vehicle KBS 471N. He left a letter that I should see another staff by the name Allan. I met the man who demanded that I place my meter box at the fence which I did. This man who disconnected my power is now violating my rights with threats and extortion demands. Kindly advice me which office I can formally forward my issue for a quick action.

Thank you Paul Ngugi
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When are your working hours
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