Review Balance enquiry

Vehicle number KCK 196K.
A blame on the employees.
At around 7pm i used the above noted vehicle from Kenyatta road to allsops.I gave the conductor a fixed amount and he did not want to bring my balance untill when they dropped me at allsops and while i was enquiring for my balance,the driver set the vehicle on a high speed and they left...The matter is reported to police for a follow up.