Job vacancy Hotel Receptionist

·         Covering the reception area at all times, welcoming visitors, processing deliveries and dealing with queries.

·         Attending to all emails, posts and telephone messages in a timely manner, and directing correspondence to the relevant departments.

·         Ensuring the visitor book is completed and signed.

·         Setting up meeting rooms and keeping them looking presentable throughout the day.

·         Attending meetings and taking minutes for updates and future reference.

·         Maintaining an accurate and organized documentation filing and archiving system.

·         Supporting team members with typing of documents and letters and general administrative tasks as needed.

·         Upsell additional facilities and services, when appropriate.

·         Maintain updated records of bookings and payments.

·         Operate the switchboard.

Key Requirements Skills, experience and qualification

·         A diploma in secretarial studies and three to five years of work experience in a similar role

·         Proven success in office administration

·         Proficiency with office applications, and aptitude for learning new software and systems

·         Outspoken with the ability to maintain a positive attitude

·         Ability to maintain the confidentiality of company information

·         Proven organizational, time management and multitasking abilities

·         Excellent written and verbal communication skills

·         Well-kempt and presentable.

·         Over 3 years relevant experience in serviced apartments

·         Must have experience using Fidelio Systems

·         Men are encouraged to apply