Kukena Sacco Ltd - Nairobi

The online booking process was fast and efficient. I also got a call from the driver letting me know that he has already left town, coz he was picking me up on the way. The journey was smooth and timely.

A man by the name Maina is a theive who never gives people back he does it severally be ware of him,company should take caution of such people who ruins company reputation

I was to travel using your cars from Nairobi to Karatina today. It would have been the first time for me as I only ever use 2NK but I was overly disappointed and needless to say I ended up not traveling with you. I was to attend a matter in four and was crucial. I got into the car as there was only one more passenger to go and we would be off......oh unto me. I was the first and the rest were just busy bodies staged to attract customers. I was broke and only had 500 in my pocket 400 of which I had already paid to the conductors and when 1 hour had elapsed, I was really on edge and desperate. Two hours down the line, the car had five passengers, all complaining and asking for refund but all their pleas fell on deaf ears and very rude customer care men......you may have a non refund policy......but please amend it so that you return the money even if less say 10%.....also work on the PR of your at stage staff....
I personally do not see myself traveling with you otherwise.

Hallo,am Francis Gakure .I travelled yesterday from Nairobi to Kagumo and I paid 800.how can I get the receipt because I wanted to claim the refund from however paid for me?

Hello Kukena. My parcel was sent yesterday. I have not received the usual SMS. Please find out.

Notify me when my parcel reached in Nairobi office