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Leonida Mwayi

CUSTOMER SERVICE REPRESENTATIVE

I am looking for customer service or call center opportunity to enable to grow more than what am right now, to enable to professionally

Work Experience

  • 2021 -
    m-kopa solar keny
    customer service representative.
    responding to calls and customers inquiry
    responding to mails and texts
    working activation and registration of new customers
  • 2020 - 2021
    horizon contact centre
    customer care representative
    responding to calls and customers inquiry
    responding to mails and texts
    working activation and registration of new customers
  • 2019 - 2020
    tusker matresses (tuskys supermarket)
    cashier
    sell products
    scan products
    sum up the daily sales together
    confirm the product prices
  • -
    horizon contact centre
    customer care representative
    responding to calls and customers inquiry
    responding to mails and texts
    working activation and registration of new customers

Education

  • 2019 - 2020
    nairobi institute of business studies
    diploma in customer service
  • 2010 - 2013
    mawego technical training instute
    diploma in social work and community development

Skills

  • good team player
  • good communication skills
  • management skills
  • innovation and creativity sckills

Hobbies

  • reading
  • listening to educational music

Personal Details

  • Sex: Female
  • Marital Status: Single
  • Religion: Christian
  • Nationality: Kenyan
  • Date of Birth: 15TH MARCH 1989

References

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