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Victoria Odipo

Administratice/Human resource Executive/Project Coordinator

Highly organized and detail-oriented Professional with strong administration, support skills and highly experienced in project planning, development, execution and delivering tasks on time. Possesses extensive knowledge of office policies and procedures with flexibility on diverse ethnic, cultural, and socio-economic backgrounds. I have outstanding skills in organizing and coordinating conferences, events and other exchange programs that have consistently ensured a very successful impact in the transfer of skills and knowledge.
Looking for an opportunity in a growing organization to improve administrative, support and Human resources operational processes.

Work Experience

  • 2019 -
    The Mater hospital
    Admission and Registry officer
    1)Vetting and registration of patients by receiving bookings, confirming admitting privileges, interviewing patients and entering patient information to pre-admissions database.
    2)Provides patients with information by explaining hospital admission policies, time of admission, room selection, facilities, telephone availability, cell phone restrictions; answering inquiries.
    3)Screening insurance information and approvals notifying patient accounts department of self-paying admissions.
    4)Greets and receives patients to be admitted by conducting personal interviews; entering demographic and insurance information; confirming pre-admission information; obtaining signatures on legal consents and insurance forms; accepting patient valuables; distributing patient information literature.
    5)Serves and protects the hospital community by adhering to professional standards, hospital policies and procedures, and local requirements.
    6)Attended telephone calls promptly.
    7)Scheduled clinical appointments to the specialists.
    8)Mentored, orientated and trained new staff and interns on organizational goals and policies as frequently required.
    9)Achieved 90-95% of daily submission of claim forms
  • 2011 - 2018
    The Mater hospital
    Cardiac/HIV AIDS Program Assistant
    1)Coordinated general administrative support to the program office.
    2)Planned and Organized program events such as conferences, workshops and biweekly presentations.
    3)Worked closely and effectively with the coordinator to keep her abreast of upcoming responsibilities, following
    up appropriately and kept an updated record.
    4)Initiated solutions to problems and followed the project course to its completion before deadline.
    5)Developed, maintained and updated the current filing and database system, with frequent improvement.
    6)Regulated effective and efficient management use office facilities and equipment across the departments.
    7)Prepared meeting agenda, assisted/provided background information, content of presentations, coordinated meetings and recorded minutes, prepared briefing notes, administrative documents.
    8)Supported departments' administration with services and advice when needed such as purchase of equipment.
    9)Manage external contacts for the coordinator, prioritized and kept track of periodic communication needed for priority contacts.
    10)Provided and coordinates support to security and health and safety components of the program staff in the field.
    11)Drafted and communicated strategic plans to the appropriate departmental heads and circulated documents to the appropriate persons to support the coordinator in implementation of operations.·
    12)Managed the coordinator’s daily diary, to ensure that she knows her schedule in advance, ensured timely appointments/meetings and communicated any adjustment on time.
    13)Administrates all initiatives to change and improve the office culture and organizational development as advised.
    14)Liaise and process correspondence/reports for the coordinator, program teams and the other stakeholders taking appropriate action as advised.
    15)Manage effective contacts and relationships with Board Members, such as arranged board meeting logistics, travel arrangements, expense reimbursements, and acting as a first point of contact for Board Member queries.

Education

  • 2016 - 2019
    University of Nairobi
    Degree - Project Planning and Management
  • 2009 - 2010
    Kenya Polytechnic University College
    Diploma - Human Resource Management
  • -
    IATA,Air Travel and Related studies
    Diploma - IATA,Air Travel and Related studies

Skills

  • - Problem Solving
  • - Organizational Skills
  • - Communication
  • - Time Management
  • - Project development and execution.
  • - Office Support
  • - Strategic Management
  • - Planning and coordination
  • - Relationship building
  • - People management
  • - Customer service
  • - Continuous Process Improvement
  • - Human resources
  • - Client relations
  • - Executive assistance
  • - Board reporting

Hobbies

  • Traveling,
  • Reading journals,
  • Watching Documentaries on nature

Personal Details

  • Sex: Female
  • Marital Status: Married
  • Religion: Christian
  • Nationality: Kenyan
  • Date of Birth: 12/02/1981

References

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