IMAGINE CARE - Nairobi

This company does not deliver what they advertise. I bought the K9 Pro Plus from their website, and they sent a knockoff that has power issues, does not read temperatures correctly, and has multiple functions missing from their advert.

When I asked to return the product, they said to send it back so they can test it. Which they did, and sent it back as it was after selling me a fake Samsung power brick and saying that it was a power issue. Since the power brick was also fake, this changed nothing.

After trying to get it to work for a few days, I saw the genuine product supplied by Jambo Mobile at TBC in Sarit Centre.

I asked them why they sent me a fake/inferior product and asked for a refund. He used every excuse in the book saying that I had messed the settings, I should have returned the same day and that I tampered with it.

Rude, unprofessional and a disingenuous company. Do not trust or use them.

Ken was very personable and professional and i wouldn't hesitate to recommend him to anybody needing carpet or upholstery cleaning. Its perfect!

I was very pleased with the prompt service and politeness of the Bedbug Controller.