Review terrible business for importation

they took our money for a re-import certificate. then seemingly did not apply for the certificate i.e. they took the money under false pretence. when our goods were returned to kenya after being repaired - there was no re-import certificate - FEDEX staff have delayed DHL use for 6 weeks with claims that the certificate was paid for but not produced it. way below expectation and zero stars - do not use this company.