Review Horrible Customer Care

Bought a cooker and the attendant testing it broke the knob. Was told the replacement was being sourced from a nearby branch and would be available in 30mins. I waited and waited and waited and then BBI report was launched, still nothing. Asked and was told the driver was doing the delivery and would be here, still nothing. While waiting, I saw the broken being superglued and another fridge that I suspect was rejected by another customer getting scrubbed with methylated spririt. I'd get conned by online merchants than shop here again.