Customer Service Officer Will Mainly Ensure That Company Guests Are Offered Professional and Positive Impression of The Company Services in Kenya.he/she Will Be Incharge of Handling Problems The Guests May Encounter While in Kenya and East Africa At Large.other Responsibilities Includes :- Ensuring Payments From Clients Are Effectively Collected, Ensure Drivers Are Available for The Guests and in The Correct Attire and And Monitor Daily Movements of The Company Vehicles Which Are On Official Assignments Among Other Assignments.
Experience in Customer Services in The Field-meet & Greet Services At Airports.knowledge of Systems (tour Plan Experience a Plus).over 2 Years Progressive Hands On Experience in a Busy Tour Company Handling Non-resident Clients
Ideally Kato Category
Diploma Or Degree in Tourism
Customer Service Or Related Field.certificate in Tour Guiding Is An Added Advantage.ms Office Suite.