Job vacancy Front Desk Agent

Corporate Staffing Services
Mayfair Suites, 4th Floor, Westlands, Nairobi
  020 516 0045, 020 4442601
  0798 568638, 0798 568643, 0718 610023, 0722 735216

View all 984 Jobs
Job Type
Job Status
Full Time
25 January, 2022
Job Title

Front Desk Agent Job

Job Presentation
Administration Jobs In Kenya.Front Desk Agent , Karen Country Club.About the job:
We are a leading Country Club in Kenya seeking to fill the position of Front Desk Agent.Duties and Responsibilities:Guest/Member Relations:
  • Receiving and handling reservations inquiries made online, by emails or telephone in a timely manner and as per the set standards.
  • Completing guest pre-arrival, arrival, and departure procedures as per the set standards ensuring that guest folios are accurate before they check out.
  • Verifying guests’ payment methods during check-in ensuring that all guest charges are fully settled upon check out.
  • Organizing airport pick up and drop offs or any transport services requests for the guests.
  • Assist guests and members with required information.
  • Keeping abreast of attractions and current promotions and Club events to provide information to the guests upon request.
Administration Functions:
  • Assist in keeping the reception area clean and tidy, always.
  • Facilitate members and corporate facility show round if need be.
  • In a timely manner, update the Finance Department with payment details that may require back-office recording.
Academic qualifications and experience:
  • Diploma in Front Office operations
  • Certification in Customer Service
  • Proficiency in use of Computers
  • Well versed and experienced in (Fidelio OPERA Reservation System (ORS) or Jonas software) and front office operations
  • 2-3 years of guest service experience in a reputable hotel/residence.
Personal attributes:
  • Excellent communication skills both written and spoken.
  • Good interpersonal skills.
  • Good organizational skills and keen to details.
  • Public relations and problem-solving skills.
  • Mature and confident.
  • A great sense of urgency in execution of tasks.

How To Apply

Interested and qualified applicants should send their updated CVs and application letters to [email protected] by 5:00 pm on 7th February 2022 with the email subject – Front Desk Agent. N.B: 1.Dont Miss Out On Your Next Job. Let's Have Your CV. Upload Your CV Here .

NB: 2. Advance & Grow In Your Career? . Check Out Best short Courses For You.

Valid Till
25 Feb, 2022

Apply for this Job

Unfortunately this job vacancy expired.

More Job Vacancies

See all jobs