Job vacancy Front Desk Agent

JOB BY
Corporate Staffing Services
Mayfair Suites, 4th Floor, Westlands, Nairobi
  020 516 0045, 020 4442601
  0798 568638, 0798 568643, 0718 610023, 0722 735216

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Job Type
Employee
Job Status
Full Time
Announced
25 January, 2022
Job Title

Front Desk Agent Job

Job Presentation
Administration Jobs In Kenya.Front Desk Agent , Karen Country Club.About the job:
We are a leading Country Club in Kenya seeking to fill the position of Front Desk Agent.Duties and Responsibilities:Guest/Member Relations:
  • Receiving and handling reservations inquiries made online, by emails or telephone in a timely manner and as per the set standards.
  • Completing guest pre-arrival, arrival, and departure procedures as per the set standards ensuring that guest folios are accurate before they check out.
  • Verifying guests’ payment methods during check-in ensuring that all guest charges are fully settled upon check out.
  • Organizing airport pick up and drop offs or any transport services requests for the guests.
  • Assist guests and members with required information.
  • Keeping abreast of attractions and current promotions and Club events to provide information to the guests upon request.
Administration Functions:
  • Assist in keeping the reception area clean and tidy, always.
  • Facilitate members and corporate facility show round if need be.
  • In a timely manner, update the Finance Department with payment details that may require back-office recording.
Academic qualifications and experience:
  • Diploma in Front Office operations
  • Certification in Customer Service
  • Proficiency in use of Computers
  • Well versed and experienced in (Fidelio OPERA Reservation System (ORS) or Jonas software) and front office operations
  • 2-3 years of guest service experience in a reputable hotel/residence.
Personal attributes:
  • Excellent communication skills both written and spoken.
  • Good interpersonal skills.
  • Good organizational skills and keen to details.
  • Public relations and problem-solving skills.
  • Mature and confident.
  • A great sense of urgency in execution of tasks.

How To Apply

Interested and qualified applicants should send their updated CVs and application letters to [email protected] by 5:00 pm on 7th February 2022 with the email subject – Front Desk Agent. N.B: 1.Dont Miss Out On Your Next Job. Let's Have Your CV. Upload Your CV Here .

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Valid Till
25 Feb, 2022


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