Job vacancy Direct Sales Representative

Corporate Staffing Services
Mayfair Suites, 4th Floor, Westlands, Nairobi
  020 516 0045, 020 4442601
  0798 568638, 0798 568643, 0718 610023, 0722 735216

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Job Type
Job Status
Full Time
21 November, 2023
Job Title

Direct Sales Representative Job

Job Location
Job Presentation

Sales & Marketing Jobs In Kenya.

Salary: 40k,

Our client is a leading paper packaging manufacturer in Kenya and the East Africa region. They seek to hire a Direct Sales Representative who will respond to walk-in customers, attend to customer inquiries through social media i.e. emails, WhatsApp, Facebook, Instagram, X (Twitter) etc. by providing product information, price and delivery timelines.


  • Answer customers’ questions about products, prices, availability and product uses.
  • Meeting daily, weekly, and monthly sales targets
  • Handling customer complaints in liaison with quality and production to provide timely feedback on the complaint raised.
  • Preparing and sending quotes and proposals.
  • Build and maintain relationships with clients and prospects
  • Collect and analyses information and prepare data and sales reports
  • Liaise with Dispatch/ sales admin to ensure goods are delivered to customers on time.
  • Consult with clients after sales or contract signings to resolve problems and provide on-going support.
  • Any other duties as and when assigned by the Management from time to time.

  • Diploma Sales & Marketing or any related field.
  • 3yrs experience in an industrial manufacturing process environment (for entry level).
  • Experience in paper industry will be an added advantage
  • Proficiency in Microsoft Office.
  • Self-starter with high sense of responsibility
  • Excellent written and verbal communication skills among all levels in the organization
  • Ability to understand and resolve customer and process related problems
  • Product Knowledge
  • Proven customer support experience
  • Achievement of individual monthly targets
  • Customer retention 80% total outlet purchases every month.
  • Customer recruitment (2 per month).
  • Collection within credit terms.
  • Reactivation of Dormant accounts (1) per month.
  • Customer Service Relationship Management.
  • Prepare weekly, monthly reports.
  • Able to communicate in a clear and understandable manner
  • Conflict resolution and problem-solving experience
  • Ability to multi-task, prioritize and manage time effectively
  • Positive Attitude
  • Ability to Work under Pressure
Valid Till
21 Feb, 2024 (79 days left)

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