Job vacancy Receptionist

Corporate Staffing Services
Mayfair Suites, 4th Floor, Westlands, Nairobi
  020 516 0045, 020 4442601
  0798 568638, 0798 568643, 0718 610023, 0722 735216

View all 138 Jobs
Job Type
Job Status
Full Time
25 May, 2023
Job Title


Job Presentation

Administration Jobs In Kenya.

Title: Receptionist,

Industry: Hospitality,

Location: Nairobi,

Gross Salary: Ksh 30k-40k,

Our client is a modern, luxurious hotel in the heart of Nairobi, seeks to hire a receptionist who will be performing front desk customer service, answering inquiries, obtaining information for the general public, customers, visitors, and other interested parties, and providing a range of administrative and clerical support.

Duties and Responsibilities

  • Receiving and signing in guests, and providing them with the required information on products and services.
  • Receive and handle bookings and inquiries by email, telephone, or walk-ins within a timely manner and the hotel’s set standards.
  • Receive feedback from guests using the hotel’s facilities, and address their requests, inquiries, or concerns.
  • Preparing reports on various matters as reported at the reception such as complaints, suggestions, and concerns, and communicating them to the responsible Managers.
  • Make and receive all telephone calls and provide callers with necessary information and assistance.
  • Upsell hotel amenities and services to guests.
  • Monitor and control of stationaries, supplies, and other consumables in the section.
  • Support Library operations as and when required.
  • Function as a center of information for guests and staff.
  • Update the notice boards and the marketing screens.
  • Keep abreast of attractions, current promotions, and hotel events to provide information to members and guests on request.
  • Make purchasing and store requisitions for the department.
  • Ensure the front desk is always clean and tidy.

Key Qualifications 

  • A Degree/Diploma in Business Management
  • Must have at least 3 years’ customer service experience in a busy environment
  • Excellent Communication skills
  • Innovative and solutions oriented
  • Honest and with strong integrity 
  • Ambitious, connector and a go-getter
  • Intelligent, quick learner and quick thinker
  • Good Customer service skills

How to Apply

If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Receptionist – Hospitality ) to  [email protected]    before 31st May  2023.

N.B: 1.Dont Miss Out On Your Next Job. Let's Have Your CV. Upload Your CV Here .

NB: 2. Advance & Grow In Your Career? . Check Out Best short Courses For You.

Valid Till
25 Jun, 2023 (17 days left)

Apply for this Job

More Job Vacancies

See all jobs