B2B SALES AND CUSTOMER RELATIONS

 Handle company’s customer key accounts B2B customer inquiries.
 Provide advice and follow up to customer inquiries.
 Follow up on leads received via all channels.
 Liaise with customer service on the keying in of orders and material readiness.
 To inform customers when the orders are ready for collection.
 Assist in marketing presentations, trade fares, exhibitions when called upon.
 Receiving return goods and liaising with quality to dispose them/ downgrade them.
 Writing report of the status of orders for MRM’S 5 key customer accounts.
 Preparing weekly reports for the daily sales log, using CRM365 Dynamic.
 Ensuring leads are converted to opportunities with 100 percent closure.