Multichoice Kenya Nairobi- Head Office DSTV Contacts, Multichoice Contacts

1.0 9 Reviews
Company name
Multichoice Kenya Nairobi- Head Office DSTV Contacts, Multichoice Contacts
Address
Karuna Rd, Westlands, Nairobi P.O.Box: 60406-00200 City Square, Nairobi, Kenya
View Map
Phone Number
+254-204446768
+254-204236000
+254-204236444
+254 20 4449000
Mobile phone
+254-711066000
+254-711066444

Reviews

1.0

9 Reviews
Write a Review
1.0
pathetic customer service
Dstv keep cutting me off even though paid on an account their sales person gave. Been calling them daily...nightmare to get through. Purely false promises that they will connect. Absolutely pathetic customer services and their supervisors are just talk.
1.0
Poor poor service
At least Zuku now have a chance to take up DSTV market.
1.0
Not playing
I'm disgusted about the service from multichoice, my dstv is not playing but I paid and I keep holding hours on the phone only not to get assisted!
1.0
Stop ugrade without customer concept
Mutichoice kenya decided to upgrage my package without my concept
1.0
Subscription
NDP8H5KRJK Confirmed. Ksh950.00 sent to Multichoice Kenya Limited for account 7029106583 on 25/4/19 at 12:16 PM New M-PESA balance is Ksh7.00. Transaction cost, Ksh23.00.but not subscribed yet
1.0
Poor customer service tonit
I have been on the phone for one hour trying to speak to an agent !
I have paid my subscription in full , in spite of this every 3-4 days the Indian bouquet gets cancelled ,
1.0
Disconnected
I have sent proof of payment and my services are still disconnected. What kind of a service
1.0
OK. The services may be good but the customers service is just terrible to be fair. They don't keep time at all.
1.0
paid for services, promised instalation, wasted day waiting for a technician to come only to be called two hours passed the agreed time to be informed that the person who has keys to the store is unavailable
Reply by Maria Mullei
15 Aug, 2018
I absolutely agree. The Custom Care Services is the worst than in the public sector. I have expreinced same problem of being told about the installer for three days now and no action.
Reply by Maria Mullei
15 Aug, 2018
I absolutely agree. The Custom Care Services is the worst than in the public sector. I have expreinced same problem of being told about the installer for three days now and no action.

Questions & Answers

7
Questions
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Sarah Ngaruiya
19 Apr, 2020
I have had frequent loss of service especially after heavy rains which makes me call an electronics
susan Aletia
20 Mar, 2020
I paid for my compact and up to today, I have not been reconnected. My effort to call or use the SMS service has been fruitless. I even did an email but no response. Are these guys still existing or not?
Wesley Komen
14 Jul, 2019
I have paid for access package but I only receive 2 channels: KBC and 100, why? My package is always changed to family without consent. I have also tried to call customer service but no response, I'll relocate
View all 7 questions

Company Details

Location map
Karuna Rd, Westlands, Nairobi P.O.Box: 60406-00200 City Square, Nairobi, Kenya Get Directions
Description
What type of business are we building?

"South Africa's first choice and leading pay media destination, anytime, anywhere."

What type of service do we offer our Customers?

"We surround you with a world of entertainment."

Our Business

MultiChoice South Africa's activities involve the operation of Pay-Television and internet subscriber platforms. The MultiChoice South Africa group includes the digital satellite Pay-Television business ("DStv"), which has been in operation since 1995.

Other businesses in the group are;

M-Net (delivers thematic channels and exclusive content to DStv subscribers) and SuperSport (provides comprehensive coverage of local and global sport), DStv Media Sales (commercial airtime sales and on-air sponsorship), DStv Digital Media (a division of MultiChoice and oversees the development of emerging platforms and products for the group), MWEB (internet service provider), Commerce Zone (e-procurement solutions) and Smart Village (gated community services) also form part of the group.

MultiChoice's involvement in South Africa goes beyond it's core business. Through its corporate social investment, the company actively participates in social transformation and, through technology, enables individuals and communities to help themselves.
Working hours
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Keywords
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Verified Business

Multichoice Kenya Nairobi- Head Office DSTV Contacts, Multichoice Contacts - company profile is confirmed by company owner / representative person / directory administrator.
Last update: June 2020 - View Status


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