Reviews of Fone Express

Here you will find reviews about Fone Express. All reviews are checked and confirmed by our administrator, so these reviews you can trust.
1 Review
1.0
 
Write a Review
1.0
I bought an M-I phone from your Nyali branch and I have never been met with such worst customer services anywhere. Your repairs team does not speak with your services team and the whole operation is dysfunctional. Pathetic to be precise.

I spoke with your Christine and explained my frustrations with a phone which had been sent back for repairs more than twice in a span of a week. She promised to get back and even asked me to write a mail. I have never heard from her over 3 weeks now!!

I then contacted your repairs team and was taken through the agony of explaining myself again. Th gentleman gave me a number he knew never works and even promised to call me back. Have waited enough.

I keep getting sms that my phone is awaiting a motherboard swap, something I never asked for.

I requested to be allowed to pay more but exchange the phone. No one has ever responded and my requests blatantly ignored. Simply disgusting services.


Similiar Page for Your Business?

Make sure everyone can find your business online. Create your dedicated company page on BusinessList.co.ke - it's simply and easy!

List Your Business
BACK TO TOP