United Parcel Service (UPS) - Nairobi

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Company name
United Parcel Service (UPS)
Location
SDV Transami Complex North Airport Rd, 46586-00100 GPO, Nairobi, Kenya
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Contact number
+254 206 421610
Mobile phone
+254 733 651313
Website address
https://www.ups.com/ke/en/Home.page
Working hours
  • Monday: 8:00 am - 5:00 pm
  • Tuesday: 8:00 am - 5:00 pm
  • Wednesday: 8:00 am - 5:00 pm
  • Thursday: 8:00 am - 5:00 pm
  • Friday: 8:00 am - 5:00 pm
  • Saturday: 8:00 am - 12:00 pm
  • Sunday: Closed
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Listed in categories
Couriers Services
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Company description
Founded in 1907 as a messenger company in the United States, UPS has grown into a multi-billion-dollar corporation by clearly focusing on the goal of enabling commerce around the globe. Today, UPS is a global company with one of the most recognized and admired brands in the world. We have become the world's largest package delivery company and a leading global provider of specialized transportation and logistics services. Every day, we manage the flow of goods, funds, and information in more than 200 countries and territories worldwide.

Reviews

1 Review
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Some of the worst customer care I have received on the African continent.

I am still to receive a parcel that arrived in Nairobi 6 days ago. I paid all duty and exorbitant charges within 30 minutes of being sent a total.

They charge for third party clearing even though I did not request this.

The total fees were approx. 70% of the parcel value.

They do not answer the phone and do not reply to most of the emails I have sent.

My advice - use DHL
PUBLIC USER
Its the truth boss, this what am experiencing, since 14 of April this year till today06 of may I haven't received my parcel. its better even to use sea line than ups.

people don't waste time shipping goods with ups kindly go for dhl or tnt
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Questions & Answers

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Are the pencils or goods disinfected or sanitizes before they are released at this time of Covid 19?
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Do your charges include clearing and forwarding?
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I would like to know the status of a parcel Y******** dropped on the 23rd December 2017. It yet to arrive at its destination in Yaounde Cameroon
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