Questions & Answers for City Shuttle Ltd - Nairobi

With these hicked fare and covid 19 your buses still carry full capacity 418 to be precise na unalazimishwa kusonga coz they want to carry passengers on the road after leaving the stage. Really????

Do you have somebody to deal with customers problems?because there are normally so many issues without answers??

I work in town and hence I board your buses daily from Joska, my question is it official that from busy station to Joska is 200? Is that fare from your head office or are we exploited by your tauts at bus station,Mungu awaone na alipizie wanyonge

So today city shuttle is 200/= from bus station to joska and in a loud noice with the conductor and driver not minding and saying mizigo ndio ukaa nyuma? I thot in corona times we ought to be human enough?

How much is it from Kanisani on Kangundo rd.to Mutindwa?I have been charged 100/- why don't you give rcpts.?

I left my phone on city shuttle today 18th of may.I boarded the bus at archives and alighted at Delta westlands,any news pliz update me.Thankyou

I have lost my Rwandan passport in the city shuttle bus on Monday around 4 pm when I was from Jomo Kenyatta airport. Unfortunately I was not able to remember the bus number. All I remember is the conductor who was a big black guy. The passport was alone and nothing else with it. Could you please help me to trace it if it is found here is my phone number while I am still in Nairobi till Saturday: ‭‭+254 736 931 557‬‬