City Shuttle Ltd

1.0 6 Reviews
Company name
City Shuttle Ltd
Queensway Hse, 3rd Flr, Mama Ngina St, P.O. Box: 74925-00205 Magadi, Nairobi, Kenya
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6 Reviews
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Ruai Route KBT 388E
I boarded KBT 388E that we where forced to sit two by two... If not ushuke yet its almost curfew hours. That leaves passengers with no choice,.City shuttle your are risking our Lives and our family to to covid crisis !!!!Poor services... Management adress this....
I gave out a carton to be delivered at bus station, jus to realize haikufika... From ruai at around 3:40pm.... The tout ako mteja sai.... Help??? Number plate KCD 180B...
Inflated fares:
Today 18th May 2020,at around 1550pm,I boarded one of your buses,namely number,095,from bus station terminus, headed for Joska as usual.
Surprisingly today we were charged 200 for any stop,on every client, above the 'normal. nowardays,150,,and the usual being 100,which I understand due to the covid 19 perdemic.
My question arise whether 200 is justified, and if so why not announced officially as the routine.
Hope this question will get a reply today,because it usual to have no response to replies.,but the message is home.

Bus Fared;
Today is 18th May 2020,at 1550pm.and I have boarded a city shuttle bus from bus station to JoskaUm surprised that I've been charged 200shs.Is it normal or the fares have been increased??
Reply by Gitimu
15 Jul, 2020
Despite the inflated fares they carry to capacity na ukikataa kusonga wanakushukisha. It happened yesterday at night 8pm shuttle no KBT 338E no 208 carried to capacity from bus station abused passangers ...poor services....
Lost Bag
I bordes city shuttle today in the morning around 6:30am, from National Achives to Utawala. I forgot my bag (Nigeria bag) that had my child's clothes, some beddings, and some utensils. Please, check it out for me. I am In great need of them. God bless you as you help me. Contact me on 0714949078
Very poor customer service.
Today I took a city shuttle from westlands, the conductor. Kbt 195D. The lady was abusing the commuters. Is this the kind of customer service.

Questions & Answers

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10 Jul, 2020
With these hicked fare and covid 19 your buses still carry full capacity 418 to be precise na unalazimishwa kusonga coz they want to carry passengers on the road after leaving the stage. Really????
3 Jun, 2020
Do you have somebody to deal with customers problems?because there are normally so many issues without answers??
Joseph muiruri
20 May, 2020
I work in town and hence I board your buses daily from Joska, my question is it official that from busy station to Joska is 200? Is that fare from your head office or are we exploited by your tauts at bus station,Mungu awaone na alipizie wanyonge
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City Shuttle Ltd is located in Nairobi, Kenya. Company is working in Transport business activities.
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