Horizon Bus Service Co Ltd

1.0 3 Reviews
Company name
Horizon Bus Service Co Ltd
Adams Arc Ngong Rd, Menelik junction, Nairobi, Kenya
View Map
Phone Number
+254 715 300 300
+254 735 999 700
+254 202 444 635


3 Reviews
Write a Review
Looks like Horizon has a reputation of using poorly serviced vehicles that break down and then they neglect the passengers. Seriously this is the worst case of poor service I have ever experienced in my life! The Horizon van broke down at 11.30 pm at Mlolongo, one of the service ladies abandoned us on the road and we had to find our own transport back. At 2 am at night!!! The management is clearly negligent of what is going on but this case of van KCC 103 N is a clear testimony of - use Horizon services at your own risk and peril.
Disappointed customer. Travelled from Nairobi to Mombasa on Wednesday 21st September and the bus broke down after Mariakani. We waited for about two hours. It started and broke down again at Mikindani. The crew didn't bother arranging for alternative transport. We had to make our owm way to town. Wasted my time. One thing is for sure, I won't use your lousy srrvices and I will tell tell everyone how disappointing and terrible the service is.
This is my first time I have travelled with your busses from Nairobi to Mombasa and back.
The first trip was on the Thursday of 24th April 2016. As a family we had booked the whole bus (mini) and were scheduled to leave at 10.00 a.m. from Oil Libya. The bus did not arrive until about 11.00 o'clock. There was no explanation why the bus was delayed. When we arrived in Mombasa the driver (apparently his name was Shaaban)categorically refused to drop us along the route. He was only going to take a detour via Makupa Police Station. I am very well informed that the bus (van) just went to your offices and took passengers to travel back to Nairobi.
ON our return journey on Monday 28th April 2016 we were given a bus whose air-conditioning system wasn't working. The driver told us that he had just realized that the system wasn't working so were to drive to Nairobi in an oven.

Questions & Answers

I would like to inquire about your prices and time from Nairobi to Mombasa, by next month
What are the prices and time of travelling from Nairobi to mombasa
Want to know your prices n time form Nairobi to Mombasa and time?

Company Details

Location map
Adams Arc Ngong Rd, Menelik junction, Nairobi, Kenya Get Directions
Horizon Bus Service Co Ltd is located in Nairobi, Kenya. Company is working in Transport, Public Transport business activities. Visit our company website for more information about us : http://www.horizonkenya.com
Working hours
  Add hours

Verified Business

Horizon Bus Service Co Ltd - company profile is confirmed by company owner / representative person / directory administrator.
Last update: September 2018 - View Status

Related Companies to Horizon Bus Service Co Ltd

Porto Car Hire Kenya

Krishna Mansion, Moktar Daddah Street, Nairobi
7 Reviews

Octa Transporters

35782 00200, Nairobi
4 Reviews

Call a Ride limited

Ambank House, Utalii Ln, Nairobi, Kenya, Nairobi
1 Review

Swiftbird Movers and Logistics ltd.

120026, Nairobi
1 Review

Truckers Kenya

Top Brass Building, Ruaraka, Off Outer ring Road P.O. Box 31859 – 00600, Nairobi, Kenya, Nairobi
1 Review

Delight Cabs Ltd ™

3rd Ngong Avenue, Upper Hill Gardens, Nairobi

Edarns Enterprises Ltd

P.O Box 23448-00100, Nairobi

Kisa Logistics

Lunga Lunga Road, NCPB Godowns, 1st Flr Rm F6, P.O. Box 78438 -00507, Nairobi, Kenya, Nairobi