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I sent a parcel to Nairobi since 3 weeks left with no any delivery to the mentioned my relative fine enough my parcel seems have lost cause i wss gold the parcel submitted to unknown that story ended like that.My advice kindly return my money i don't need your service anymore,seems you have many customers and you don't need others.Its a shame to hear such a bad answers like we are not calling the customer its a will not must someone told me from your office its a shame.